Phone:1-800-293-8622      Email: info@keystonevinyl.com
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Frequently Asked Questions

Q. What is the turn around time?

A. 2-3 Weeks.

Q. What colors do we offer?

A. Currently we offer both White and Almond.

Q. What is the warranty and what does it cover?

A. Transferable Lifetime Warranty - We warranty our vinyl products against surface peeling, rot, ground insects, splitting, warping, corrosion, flaking, rusting, and blistering. We offer this Transferable, Limited Lifetime Warranty in writing with your name and address imprinted on it with every order.

Q. What if I do not see the style I am looking for?

A. Our site is composed of or most popular styles. We currently manufacturer over 50 fence and railing styles. If you do not see the one you are looking for or you would like us to design one for you; contact us and we will provide you with all the information.

Q. Can I do it myself or do I need to purchase through an Authorized dealer?

A. We are a factory direct manufacturer of maintenance-free vinyl products. Our vinyl systems are very Do-It-Yourself friendly. All panels come completely assembled and ready to be installed into pre-routed post. If you are not the Do-It-Yourself type simply contact our office and we will have an Authorized Keystone Vinyl Fence Systems dealer contact you.

Q. What if my area I am fencing does not work out in even 6' & 8' panel increments?

A. Very seldom do yards work out that simple. Being the manufacturer we are able to offer you any length section you would require.

Q. Will the PVC turn yellow?

A. No. Our vinyl products contain a very high level of titanium dioxide as well as other important chemical additives which prevent ultraviolet degradation.

Q. Is vinyl more expensive than wood?

A. A wood fence cost less initially over a vinyl fence but wood fence required laborious maintenance (including scraping, sanding, priming, painting/staining) every 2-3 years depending on the quality of labor and painting materials. Not to mention the inevitable annual replacement of board and post due to rotting, insect infestation and other headaches associated with wood fencing. Vinyl fence has almost zero-maintenance cost and will never need painting or staining. Although your initial investment is more with vinyl fencing, tests have shown over a 7 year period the cost difference is eliminated when you factor in the maintenance cost of a wood fence. Remember the golden rule "You get what you pay for"

Q. How do I order?

A. Call Toll Free, fax, or e-mail us with your project. Unlike other company's that have you fill in blanks and send you fencing based on the information they asked we like to take a different approach. We take the time to listen to your needs and decide if there will be any special appliation you will need to address. We sell each component separately and not "By The Foot" which sometimes results in ordering too much or worse, not having enough. Our sales staff will walk you through post-by-post ensuring you order exactly what your project will require.


Keystone Vinyl Fence Systems
Copyright © 2003 All Rights Reserved
Phone: 1-800-293-8622
Email: info@keystonevinyl.com
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